Privacy Policy — Style Sanctuary Clothing
Effective Date: 18/11/2025
1. Introduction
Welcome to Style Sanctuary Clothing (“we”, “us”, “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stylesanctuaryclothing.com (“Site”) and when you make purchases from us.
2. Who We Are
- Company Name: Style Sanctuary Clothing
- Registered Address: United Kingdom
- Contact Phone: 0044 7852 266888
- Contact Email: stylesanctuary863@gmail.com
3. What Personal Data We Collect
We collect personal data to provide and improve our services:
- Account / Order Information: Name, email, billing/shipping address, phone number, and payment details (via our payment processor).
- Device & Usage Data: IP address, browser type, operating system, pages visited, referral source.
- Marketing Data: Email address and preferences if you subscribe to newsletters.
- Customer Service / Support: Information provided when contacting us.
4. How We Use Your Data / Purpose & Legal Basis
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Process orders and deliver purchases | Name, address, contact, payment data | Performance of a contract |
| Customer service & support | Contact details, message content | Legitimate interests |
| Marketing communications (newsletters, promos) | Email address, marketing preferences | Consent |
| Website analytics & improvement | Device and usage data | Legitimate interests |
| Fraud prevention & security | Order data, IP address | Legal obligation / Legitimate interests |
5. Cookies and Tracking Technologies
We use cookies to enhance user experience, analyse website usage, and support functionalities (e.g., remembering items in your basket). You can manage cookies via your browser settings.
6. Data Sharing & Third Parties
We may share personal data with:
- Payment Processors: Stripe, PayPal, etc.
- Shipping Providers: For order delivery.
- Analytics Providers: Google Analytics.
- Marketing Providers: Email services for newsletters.
- Legal / Compliance: When required by law.
All third parties comply with applicable data protection laws, and only necessary data is shared.
7. Data Retention
We keep personal data only as long as necessary for:
- Fulfilling orders and tax obligations.
- Responding to customer support queries.
- Marketing communications until you unsubscribe.
After that, data is securely deleted or anonymised.
8. Security Measures
We use organisational and technical measures to protect your data:
- SSL encryption during data transmission.
- Access controls for staff.
- Regular security reviews.
9. Your Rights Under UK Data Protection Law
You have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion in certain circumstances.
- Restriction: Limit how we process your data.
- Data Portability: Receive your data in a machine-readable format.
- Object: Opt-out of certain processing (e.g., marketing).
- Withdraw Consent: Revoke consent for marketing at any time.
Contact us at stylesanctuary863@gmail.com to exercise your rights.
10. Children’s Data
Our Site is not aimed at children under 18. If under 18, please do not provide personal data. We will delete any inadvertently collected data from children.
11. International Data Transfers
If data is transferred outside the UK or EEA, we ensure proper safeguards (e.g., standard contractual clauses) to protect your data.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in law or our practices. Updates will be published on this Site with an updated effective date.
13. How to Complain
If you are unhappy with how your data is processed:
- Contact us at stylesanctuary863@gmail.com
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
14. Contact Us
For any questions regarding this Privacy Policy or your data:
- Phone: 0044 7852 266888
- Email: stylesanctuary863@gmail.com
- Location: United Kingdom